Service & advice

Service is just as important to us as the quality of our products. The advice and support we give don’t stop when you purchase our products, but continue long afterwards. To ensure your workstation becomes and remains a feel-good place to be.

On-site consultation

Experienced employees and first-class partners make the furniture and services of Neudoerfler an “all-round carefree package” for you. We give your ideas real form and only stop thinking and planning once all your wishes have been met. We are also happy to come to your office for this. We are best able to show you on site where a particular colour can make an impact, where the best place for workstations is, and which area would make a good communication zone for meetings on the go.

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3D office planning

No matter whether you’re planning an office with five workstations or a corporate headquarters with 4,000 offices, we’ll find the optimal solution for you, so that your employees can develop their potential to the fullest. Before you decide on your new furnishings, you can take a look at the future first. Because almost photo-realistic renderings let you see what your office will look like before the work begins. Colour and design changes can be tried out in the 3D planning view at the click of a mouse. We listen closely to your wishes in the planning stage.

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Customised series manufacturing

Are you looking for something even more individual? For larger office schemes and projects, we tailor modified and customised solutions that are efficiently manufactured in small production runs. This Neudoerfler core competence is especially appreciated by architects, consultants and interior designers.

Learn about our production

Delivery & installation

We deliver our furniture mostly without disposable packaging, but instead carefully wrapped in blankets. Once on site, our fitters will take care of everything. They are real magicians. They see to it that your new office takes shape with care, precision and craftsmanship. Quickly, cleanly and on time. Said, done, gone – the only thing that remains is an office ready for you to move in to.

Advice on ergonomics

Healthy working is especially important to us. Because a chair that is ergonomically adapted to your body and a matching sit-stand work table not only reduces tensions and back pains, but also contributes to greater concentrating and improved performance. Our consultants recommend the right swivel chair model from our extensive range and provide tips for how you take simple steps to increasing movement in your working day. On request, our physiotherapist can visit your office to determine the ideal sitting position for your activity, working environment and body size by taking biofeedback measurements.

Make an appointment for a consultation Discover ergonomic products

Care and cleaning recommendations

Under normal circumstances, our office furniture does not need any special care, thanks to its resistant surfaces. But should they get dirty, the surfaces are generally easy to clean if you follow a few simple instructions. You can download our care and cleaning recommendations here.

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Spare parts warranty for wear parts

We provide a warranty for wear parts if the cause of the defect can be traced back to a material, construction or manufacturing fault. In the event of a warranty claim, Neudoerfler guarantees to repair or replace the wear part at its option and where economically viable. You can download our warranty conditions here.

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Partition walls: inspection and maintenance instructions for doors

The doors of our partition wall solutions undergo extensive testing in our experimental and test centres. These tests give you the certainty you need because they guarantee that the doors will function flawlessly for years. However, to ensure our partition walls last you a lifetime, it’s important that you follow a few instructions for the care, inspection and maintenance of the doors.

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